Frequently Asked Questions
Everything you need to know about the Ultimate Surfing Company.
How do I determine the right wetsuit size?
We recommend checking our detailed Size Chart which uses height, weight, chest, and waist measurements. A proper wetsuit should feel like a second skin—tight enough to prevent water flushing but flexible enough to allow full range of motion.
What is the warranty policy on Rip Curl watches and wetsuits?
Our wetsuits come with a 3-year warranty on all stitching and a 12-month warranty on materials and liquid seams. Rip Curl watches carry a 5-year warranty on movements and 2 years on waterproof testing.
How long does shipping take for surf hardware and apparel?
Standard shipping typically takes 3-5 business days. Express options are available for 1-2 day delivery. Please note that large items like surfboards may require additional handling time.
Can I return an item if it doesn't fit?
Yes, we offer a 30-day return policy for all unworn items in original packaging with tags attached. Please note that for hygiene reasons, swimwear must have the protective liner intact.
How should I care for my wetsuit to make it last longer?
Always rinse your wetsuit with fresh water after every session, hang it to dry in the shade (never direct sunlight), and avoid using a standard thin hanger which can stretch the shoulders.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.